“Touch Disease” is a thing and it’s ruining all sorts of iPhones and iPads
If you’re having issues with your iPhone or iPad touch screen not working, you’re not alone.
There’s a glitch that has now been identified as “Touch Disease” that is frustrating Apple users everywhere.
I'm gonna try doing a hard reset with my iPhone to see if that fixes anything with the right side of the screen not working.
— Phoebe 🔜 riot fest 🤘🏻 (@magicallyphoebe) August 22, 2016
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Just threw my almost brand new iPhone 6 on the floor in a tantrum as touch screen not working. I am officially worse than my 3 year old.
— Amy (@AmyTreasureBlog) August 20, 2016
My touch screen on my iPhone stops working at the worst time 😢
— Kudo ➐ (@TheRealKudo) August 25, 2016
“Touch Disease,” as it was labeled by the tech blog iFixit, is defect present on all iPhone 6 and 6 Plus gadgets. It creates an unresponsive screen and basically renders your phone completely unable to do any tasks.
One of the major signs that your frozen phone is affected with “Touch Disease” is a gray bar on the top of your screen.
Getting very annoyed with my busted iPhone 6 Plus. Grey bar of death at the top and an unresponsive touch screen.
— Rob (@MacLeod27) August 24, 2016
Macworldpoints out that this bug unfortunately can’t be fixed at the Genius Bar or simply replacing the screen. Even more worrisome is the fact that experts can’t seem to pinpoint what exactly causes the issue, which the issue seems to come up from just regular use of the phone. So there could be a lot more users who experience this major issue in the near future.
Macworld did say that you may be able to fix the glitch using a third-party, but just be aware that your Apple warranty will no longer be valid if you do so.
For now, if your device is affected by this so-not-cool issue (and you’ve tried turning it off, a hard reset, and everything you can possibly think of to fix it), Apple is offering a solution. If you mail in your glitchy phone, they’ll send you a new phone.
Hopefully the new iPhone won’t have such a serious issues whenever it *finally* gets here.