Following a disastrous live performance on Dick Clark’s New Year’s Rockin’ Eve with Ryan Seacrest, Mariah Carey’s manager has spoken about what they said happened during the event.

In case you missed it, Mariah Carey performed in Times Square on NYE as part of Dick Clark’s New Year’s Rockin’ Eve telethon and things didn’t exactly go as planned. According to reports, the singer’s in-ear headpiece wasn’t working, with sources claiming that Mariah had not been present during soundcheck. Meanwhile on stage, the singer could be seen to stop singing and she expressed her frustrations to the audience. There were also accusations that she had been lip-syncing, too.

Following the disastrous performance, Mariah Carey’s team and the production company behind the Dick Clark’s New Year’s Rockin’ Eve butted heads, with BWR-PR’s Nicole Perna, a rep for Carey, telling Billboard that the production company had “set [Mariah] up to fail.”

Now Mariah Carey’s manager Stella Bulochnikov has spoken to Entertainment Weekly about what happened in an attempt to put the record straight.

Dismissing claims that Mariah hadn’t attended soundcheck, Bulochnikov, who features heavily in the singer’s reality show Mariah’s World, said that during rehearsals Mariah had complained that the sound in her in-ear was coming out “choppy.”

Detailing how right up until her performance Mariah couldn’t hear herself in the in-ears, her manager said that they were reportedly told how things would be sorted by time the singer hit the stage.

Bulochnikov claims that she had a conversation with one of the producers who not only confirmed that Mariah’s in-ears weren’t working, but who also asked why the singer couldn’t “wing it.” Indeed, she alleges that they wanted to do a joint statement, to which she told them to “go F— themselves,” and she accused Dick Clark Productions of stitching Mariah up to get a “viral” moment.

Stella Bulochnikov also addressed accusations that Mariah was lip-syncing, too.

Ultimately, Bulochnikov said that it was “disgusting” that Dick Clark Productions wouldn’t formally apologize to the singer. However, she did say that Mariah was just shaking the whole thing off and ignoring the drama.

Responding to all accusations, Dick Clark Productions rejected any claims stating that the concept that they “would ever intentionally compromise the success of any artist is defamatory, outrageous and frankly absurd.”

“We want to be clear that we have the utmost respect for Ms. Carey as an artist and acknowledge her tremendous accomplishments in the industry,” they said.