Who knew that a bad travel experience could be so rewarding? After getting bumped from her United Airlines flight, passenger Allison Preiss received a travel voucher worth $10,000. Of course, there were a few major annoyances she faced prior to getting it.
United Airlines overbooked one of their flights out of Dulles International Airport, and so they asked Preiss, who was heading to Austin, Texas, to deboard. Reason being, Preiss had paid the lowest amount for her ticket. But Preiss, arguing that she should not be penalized for the airline’s error, fought back.
Staying vocal on Twitter, Preiss — who works as a communications director — kept her followers up-to-date on what was happening. “United is offering $1K in travel credit for an oversold flight,” she initially tweeted. “If nobody bites, they will kick off the lowest fare passenger by pulling them out of the boarding line. For a flight that THEY oversold. Unreal.”
About ten minutes after tweeting, Preiss realized that she was the lowest fare passenger, so things got personal. “They are kicking me off this flight,” she wrote.
According to her tweets, there was a broken seat on the flight, which is why Preiss couldn’t board.
And that’s when it happened.
She said she also got two meal vouchers for $10 each for the inconvenience.
As more outlets started picking up her story, Preiss had to clarify one very important detail.
She also clarified that the voucher is for United flights only. However, this still feels like a major victory — especially since so many of us often feel entirely powerless at the hands of airline dysfunction.