It’s not an iced coffee without ice, but one woman is suing Starbucks for putting too much in her drinks. Stacy Pincus of Chicago, Illinois is suing the company for $5 million because she claims they overpack their cold coffee or tea drinks with ice in order to skimp on the amount of actual drink being served. Yes, FIVE MILLION DOLLARS.
It seems like she’s actually whipped out a liquid measuring cup to check the amounts, in fact. “A Starbucks customer who orders a Venti cold drink receives only 14 fluid ounces of that drink — just over half the advertised amount, and just over half the amount for which they are paying,” reads the 29-page lawsuit filed last week, according to Courthouse News Service. “In the iced coffee example, a Starbucks customer who orders and pays for a Venti iced coffee, expecting to receive 24 fluid ounces of iced coffee based on Starbucks’ advertisement and marketing, will instead receive only about 14 fluid ounces of iced coffee.” Back in March, two people filed a similar lawsuit against Starbucks, claiming that their lattes are “approximately 25% underfilled.”
Stacy also claimed that Starbucks charges more for cold drinks than hot drinks, despite the fact that they’re technically providing less of the drink. “In essence, Starbucks is advertising the size of its cold drink cups on its menu, rather than the amount of fluid a customer will receive when they purchase a cold drink — and deceiving its customers in the process,” reads the lawsuit.
Of course, to reduce ice would make it difficult to make cold drinks sufficiently, well, cold. To combat the disparity, Pincus suggests Starbucks use larger cups to account for the high volumes of ice.
Her lawsuit accuses the company of “breach of express warranty,” “breach of implied warrant of merchantability,” “negligent misrepresentation,” “unjust enrichment” and “fraud.” In a statement, a rep from Starbucks told Courthouse News they’re not too worried:
Who knows whether suing Starbucks for $5 million over this will be successful. In the meantime, we’re glad that Stacy’s lawsuit is inspiring people to share their ordering tips on Twitter:
What do you think about this case? Tell us in the comments!