Here's what to do if Snapchat's tagging feature isn't working
In case you haven’t already heard, Snapchat is testing out a new feature that you’ve probably been waiting for since, well, the beginning of Snapchat. Similar to Facebook and Instagram, Snapchat users will finally have the ability to tag their friends in videos and photos. But if you’re currently on the app and wondering why the new Snapchat tagging feature isn’t working for you, there’s a very good explanation why.
As the company confirmed to TechCrunch on Thursday, the Snapchat tagging feature is currently in the “testing” phase. In other words, the new feature has yet to roll out to all users.
The only reason why we even know this update is happening in the first place is because lucky Snap user Matt Rappaport tweeted about his experience on Thursday. According to Rappaport, the new feature is super easy to use. All you have to do is type the typical “@” followed by a username, and the option to tag a person should pop up. There’s also reportedly no autofill feature at the moment, so you would need to know your friend’s username in order to use the Snapchat tagging feature.
However, the new tagging feature will make adding friends so much easier. If you tag someone and another user clicks on their name, they’ll see a swipe-up menu with that user’s name, handle, Bitmoji, and an option to directly add them as a friend. Plus, if you get tagged in a photo or video, you will be notified.
Unfortunately the feature is still being tested, so if it’s not currently working on your phone, that’s because it’s not available to everyone at the moment. As of yet, there hasn’t been any word on when it will fully launch. So for now, just be excited that a Snapchat tagging feature is finally happening.