Natalia Lusinski
April 10, 2016 10:10 am

Starbucks is known for their sweet drinks, but a male Florida customer received an unsweet message on his coffee cup the other day. Above the name of the drink, a Grande White Mocha, the label read “DIABETES HERE I COME” in the area where a person’s name usually appears. Uh… yeah. While some people may make flippant jokes to themselves about diabetes when they consume too much sugar — like while overindulging in jelly beans and chocolate around Easter — when someone else says it, it’s not funny… especially if your sisters have diabetes.

Yep, the anonymous customer’s two sisters have Type 1 diabetes (not the kind caused by sugar, btw).

Action News Jax / Kaitlyn Chana

Though another employee had picked up the man’s coffee, the man did return it to the Starbucks himself, in Palencia, along with his own handwritten note on the label, “2 of my sisters are diabetic, so… not funny.”

He also told Action News Jax that he’s not looking for an apology, but to make sure something like this does not happen again. Action News Jax spoke to the store’s manager, Kent Miller, as well as showed him a picture of the cup in question. They asked if it’s something Starbucks condones. “No, this is something we definitely don’t condone,” said Miller.

And what did higher-ups at Starbucks say? “We strive to provide an inclusive and positive experience for our customers, and we’re disappointed to learn of this incident,” Starbucks corporate headquarters told Action News Jax. “We are working directly with the customer to apologize for his experience, and with our partners (employees) to ensure this does not happen again.”

Here’s hoping this was a one-time lapse in judgment that really won’t happen again.

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