Jennifer Still
February 13, 2014 2:30 pm

Whether you’re a Time Warner customer or only heard the horror stories from friends and family who are, you know that service from the Internet and cable provider has been, shall we say, less than stellar. Between slow net speeds, service outages, terrible customer service and those awful 8-hour, “We’ll be there sometime Thursday” (which turns into the following Saturday) windows, many have either left in frustration or simply battled on when other providers weren’t available.

However, it was announced on Thursday that Time Warner has been sold to industry giant Comcast for $45 million – a deal that will see the combination of the two biggest providers in the country. Of course, the deal is yet to be approved, but assuming all goes as planned, one in three Americans will receive cable TV and Internet services from the new, more powerful Comcast, according to CNN.

So what does this mean for current Time Warner customers? Will you suddenly get better service, higher Internet speeds and perhaps an experience with the company that doesn’t end in tears and/or chunks of your own hair removed by force out of sheer rage? Well, it’s a bit too early to say – but we can certainly hope.

Are you a Time Warner customer? Are you into the merger? What would you change about your service?

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