This manager says she won’t hire someone if they don’t send a thank-you email, and Twitter is on fire

The job search is a grueling, hellish rite of passage. When you’re submitting resume after resume to online job portals only to get radio silence in return, it often seems like there’s an unspoken set of arbitrary guidelines governing which candidates actually get called in to interview. And a recent Business Insider article frustrated current and former job-searchers alike when one hiring manager wrote that she doesn’t hire candidates unless they send her a thank-you email.

The article in question was published on April 5th by Jessica Liebman, the executive managing editor at Insider Inc. In her piece, Liebman explained that—after hiring for 10 years—she believes that managers shouldn’t offer a job to candidates who don’t send a thank-you email. Her reasons were twofold: It usually shows that a candidate wants the job, and it’s a way to separate “good eggs”—i.e. polite and organized people—from the rest of the field.

"To be clear, a thank-you note does not ensure someone will be a successful hire," Liebman concluded. "But using the thank-you email as a barrier to entry has proved beneficial, at least at my company."

It didn’t take long for Liebman’s story to go viral…and for Twitter to pick it apart.


Meanwhile, others pointed out that you can’t really tell much about a candidate from a thank-you email.

Others argued that this could unfairly discriminate against people of different social backgrounds.

Even Alison Green, author of the popular job-advice blog Ask a Manager, disagreed with the idea that thank-you emails should be mandatory.

The backlash to Liebman’s article was so severe that she wrote a follow-up article to clarify her position. In it, she admitted that Insider has hired people who didn’t send thank-you emails and suggested that readers think of such an email as a “final pitch” rather than just a thank you.

What are your thoughts on this one?

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